Refund Policy

We want you to be genuinely happy with your purchase.

90-day guarantee: If you're not satisfied with your results within 90 days of receiving your order, contact us at support@auracollective.com and we will process a refund.

How to request a refund: Email us with your order number and we'll walk you through the next steps.

Damaged or incorrect items: If your order arrives damaged or incorrect, contact us within 14 days of delivery and we'll send a replacement or issue a refund at no extra cost.

Refunds are issued to the original payment method and may take 5–10 business days to appear on your statement.